Frequently Asked Questions (FAQ)

What are the ingredients?
For a complete list of ingredients and why we use them, please click here.

Does Flat N' Flawless have a bead like texture? Answer: Yes at times especially in the winter months our pure and natural ingredients can sometimes form emollient beads.  This is normal and does not  affect its potency and or use in fact some of our clients like the texture. This will dissolve into the skin quickly as they are very moisturizing.  

How did this get started?
Ooooooo great question! Click here to hear ALL about us!

How do I know the scar cream will actually work for my scars?
This product is intended to moisturize the area in order to stimulate the scars’ healing process.  Please keep in mind that there is no product on this planet that will work perfectly for 100% of the population. With that being said, we have combined a mix of all-natural and organic ingredients that have been proven to: moisturize, reduce redness, reduce inflammation, smoothes scars textures (reducing bumps within the scar), and blocks harmful sun rays. 

Please make sure to check the ingredients list to assure there are no allergies. Please discontinue use if you have any type of reaction to the product and then contact us. 

Are your product vegan and cruelty free?  Our Ultimate Skin & Scar Therapy is NOT vegan . However, this product IS cruelty free. We use cruelty-free beeswax as a crucial part of the formula of this product. The beeswax we procure comes from a local bee-keepers at Fruitwood Farms in New Jersey, who uses ethical and sustainable practices in order to ensure the bees quality of life is not affected whatsoever. Most of the honey is left for bees to enjoy.

What does it smell like?
The Ultimate Scar Cream has an all-natural and earthy smell to it. 

 The properties in the ingredients are great for a variety of uses on the skin! If you have any issues whatsoever on your skin*, this product is created to help all types of skin conditions
*please do not apply near eyes, mucous membranes or to internal areas of the body.  Keep out of reach of children and pets.

Why does Flat N' Flawless have sun-resistant properties?
It is extremely important to keep scars away from the sun, especially when the scar is forming. Scars that are sun exposed often turn a more brown-ish color and become harder to fade in the long run. Sometimes, avoiding the sun is not possible, especially if you’re enjoying your post-op flat chest on the beach for the first time! We want to make sure you are able to enjoy these moments without having to worry about those harmful sun rays! So while the cream moisturizes your scar and promotes healing, it will also keep it protected from the sun! 

Please note a common ingredient that is used for natural sunscreen is Zinc. Zinc is a toxin to animals, especially dogs, which is why our product does NOT contain any Zinc. We use a different all-natural and organic ingredients to repel the sun. For more information, please click here.
How long does shipping take?
We ship from New Jersey in the USA. For more estimates on shipping, be sure to add your zip/postal code when checking out for a more accurate estimate. 

What is your return/refund policy? 
If you are unsatisfied with the product, please contact us here! We want to make sure you have the best experience with our product! If you do not like the product, just send it back! We can issue refunds within 30 days of purchase. If the product is defective, send us an email, we will send you a replacement!